e-Commerce Website App Maintenance & Support Services

Leading User Experience, Security, Speed Optimization for Website, Mobile Apps and e-commerce platforms

Web agencies and software companies providing app and website design tools and frameworks can count on our solutions for the support and maintenance of their customers’ online presence and businesses.
Praesidium handles website updates, security, system tweaks, and backups: we have a plan for every level of support. We can host our clients’ apps, web presence, and e-commerce platforms on the bleeding-edge cloud infrastructure that best fits their business model and growth objectives:

  • Cloudflare CloudProxy firewall and Content Delivery Network (CDN) management for 100% uptime guarantee.
  • Google Cloud analytics, monitoring, and load balancing management.
  • Amazon CloudFront CDN Amazon’s AWS hosting account, and related DDoS protection and a web-application firewall management.
  • KeyCDN management, with stack, DDoS protection, and WAF interaction setup. Configuration of bot blocking, 2FA security, and delivery parameters.
  • Microsoft Azure CDN setup with bespoke Verizon or Akamai server configuration to route traffic, deliver content, and provide the tightest security possible. Integration with Microsoft Azure cloud stack and CDN services.
  • Fastly for the most demanding clients.

Our maintenance and support team are on hand around the clock to help, including on weekends and holidays.

All companies want to focus on their core activities to grow & prosper

However, when it comes to running an online business, it is crucial to perform continuous web presence maintenance and checks to keep critical sites and apps functional and smoothly running. Websites and applications represent the modern image of firms in the digital world: business and revenues depend on them. And Google’s Core Web Vitals ranking algorithm makes it indispensable to optimize site performance, stability, responsiveness, and user experience to achieve long-term success in the global markets. We provide world-class, 24/7 maintenance and security services to continually monitor and improve the performance, security, and quality of any site or application.

  • Server hardening
  • Daily cloud backups, with an option for hourly and real-time backups
  • Site backup on Amazon S3 servers
  • Mobile and browser loading speed optimization for better user experience and load time top ranking with Google
  • Optimization for Google’s Mobile-Friendly Test
  • Regular core system update management
  • Cache Cleaning
  • Theme and plugin update management
  • Database optimization
  • Website Security Check and Vulnerability Management
  • Complete protection from DDoS attacks, brute force incursions, and straight-up malicious code injection
  • Malware Scans and Removal, and Security Management with 24/7 emergency support
  • Hack and malware removal
  • Daily performance monitoring and optimization
  • Uptime monitoring
  • Bi-weekly KPI reporting
  • Live chat, ticket, and telephone support